During the COVID-19 pandemic, we should be taking a virtual-first approach to diabetes care. The relative benefits and risks of an in-person versus virtual diabetes visit will depend on several factors, including an individual’s capacity for using technology, the extent of their disease and local COVID-19 prevalence. Regardless, most diabetes care and support can be delivered through virtual ‘visits,’ phone, video or secure messaging. This resource is meant to supplement the Diabetes Canada guidelines by indicating ways to adapt care for type 2 diabetes during COVID-19. It may also be useful for people with pre-diabetes. See guidelines.diabetes.ca for full guidelines and decision support tools for diabetes management.
- The services must be documented on the patient’s medical record or the service is not eligible for payment.
- Can include the provision of a new prescription or prescription renewal, if rendered.
- Not eligible for payment for anticoagulant supervision by telephone (G271) or any other telephone advice services listed in the Schedule of Benefits for Physician Services.
- Eligible for any applicable after-hours premiums.